The Back Office tab is now called Admin. This update reflects the function of the tab and how it is used in Destiny.

For New Users

New to Destiny or starting a new role in Destiny? Now you can get to helpful topics for new users in a single location.

From the Destiny Help Center , check out the New to Destiny link.

About Genre Features

A new Help topic shows you how to use Destiny to support a library organized by genre. Find links to information on efficiently adding genre data, as well as running reports and performing inventory by genre.

From the Destiny Help Center, check out the Use Genre Features link.

Your Feedback on Help

Did you find the Help content useful, or does it need improvement? Now it's easy to tell us how we're doing with our new feedback buttons.

• If you find a help topic useful, click Yes.
• If not, click No. Leave a comment to tell us what's missing or how we can improve the topic. Our content team will take the comments into consideration when making updates.

  

   

Two new permissions let you configure who receives ILL (Library Manager) and/or eSignature (Resource Manager) email notifications. Find these on the General sub-tab.

Notes: You must enable district-defined ILLs for the ILL permission to appear. See Permissions for more details. During setup of the SMTP server, the Destiny Administrator must complete both the From/Reply To Display Name and From/Reply To Email fields at the district level (Setup > Update District Options sub-tab > Edit SMTP Settings) for proper email notification functionality. For steps, see Set Up From/Reply To Settings.

Click Setup to choose which of five email addresses will receive the notifications.

To learn more, see General Permissions, Enable district-defined ILLs and ILL Requests.

The Destiny Administrator can now enable the Record in-library use and Check in off-site copies options at the district level. Set these values to on or off by default so they always appear that way on the Check In page (Circulation > Check In).

Note: If Check in off-site copies is not selected at the site level, this checkbox does not appear on the Check In page (Circulation > Check In), even if the setting is enabled at the district.

Set default values at the district level at Setup > District Options > Site Configuration Settings > Circulation sub-tab > Loan Policies.

Set default values at the site level at Admin > Site Configuration > Circulation sub-tab > Library Options.

Note: The system default value is Yes (selected) for Record in-library use in Check In and No (deselected) for Check In off-site copies.

To learn more, see Site Configuration (Destiny Administrator).

Baker & Taylor’s Community Sharing program creates a seamless integration between your local public library’s Axis 360 eBook collection and Destiny. Students get immediate access to an expanded selection of age- and grade-appropriate digital content through Destiny Discover and Destiny Back Office. Every school building participating in Community Sharing can control which public library titles display to students, ensuring alignment to reading goals. If you are interested, contact your public library.

Enable District-Defined ILLs

Based on customer feedback, the ILL process has been made easier and more intuitive for both library administrators and patrons.

The Destiny Administrator can now enable district-defined ILLs. This lets districts set the dates for shipping and circulating, rather than individual sites. Security is increased by having ILLs shipped directly to a requesting site, where patrons have access (Patrons cannot pick up an ILL at another site/location). If you enable this feature, all existing holds are automatically converted.

Note: Once you enable district-defined ILLs, you cannot change back.

More Equally Distribute ILLs

To fill ILL requests, Destiny now retrieves copies that have been in the queue the longest awaiting checkout. This ensures a more equal distribution in the circulation of materials within a district.

View All Request Notifications

To track the ILL process in Destiny, new confirmation emails are sent to the selected addresses of the patron or site admin user designated at the site level to receive email.

Associated emails confirm any of the following ILL requests/actions:

• Interlibrary Loan Request Received
• Interlibrary Loan Request Declined
• Interlibrary Loan Copy Shipped
• Interlibrary Loan Copy Received
• Interlibrary Loan Copy Marked Lost
• Interlibrary Loan Copy Returning
• Interlibrary Loan Copy to Return
• Interlibrary Loan Copy Automatically Marked Lost

To learn more, see General Permissions, ILL Requests and Library Holds.

New Daily Processing Jobs

Certain events signal a new processing job to run. A notification email is also sent in all of these cases.

• Expired ILL Notification job:
  When a copy needs to be returned or an expiration date passes, the Expired ILL Notification job automatically runs, and an ILL Copy to Return email notification is sent to the requesting site.

• ILL Lost in Transit job:

  This job runs when a copy sent by a lending site is not received by the requesting site. It also runs when a copy is sent back from the requesting site to the lending site and is not received. In both cases, an ILL Copy to Return email notification is sent.

Let Librarians Choose Sites for ILL Requests

If patrons at your school have the permissions to submit ILL requests, districts can now decide if individual libraries choose the sites their ILL requests go to. If this checkbox is left deselected, the automatic selection process chooses the site.

To learn more, see Approve Requests.

Ship ILLs

An ILL shipping enhancement is useful when transferring multiple copies of the same title. If a copy is scanned and its barcode is not found or does not match its title, a warning message appears. You can now quickly reassign a copy to complete an ILL request.

Make Checkout Changes

The Destiny Administrator can now change the number of days a copy circulates at the requesting site when it is checked out.

Note: When the Destiny Administrator types a number of Days to circulate at the requesting site in the field, the copy uses this value as its loan policy, instead of the previous loan policy.

Note: When the number of days to circulate at the requesting site is different from the loan policy of the site the copy is checked out from, a Special Date label appears next to the copy in Title Details.

To learn more, see Enable district-defined ILLs.

Destiny Discover is regularly updated with exciting new features based on your feedback. So far this school year, Follett introduced over a dozen enhancements, including new homepage customization options and design features, student-friendly themes and more!

To learn more about the latest enhancements and preview features coming soon, be sure to visit and bookmark the What's New in Destiny Discover page in Destiny Discover Help.

eSignatures provide accountability without slowing down shipping. You can request signatures for shipping steps, without preventing the resource from being delayed if the signature is not provided.

When a sending site uploads the resource transfers in Destiny, or the warehouse adds a resource order shipment, the user can choose to Track handling eSignatures for this transfer. As resources are sent and received, users can add signatures and comments using the VersaScan device or the Follett Destiny Back Office app.

An eSignature count will appear on the Catalog > Transfer Resources > Track sub-tab or the Catalog > Resource Orders > Track sub-tab. It links to the notes and signatures, so you can see how your resources are moving through the district.

 

You can customize your view of the Track sub-tab to just see orders that track handling eSignatures.

• To learn how to track handling eSignatures for transfers, see Transfer Resources (Upload Tab).
• To learn how to track handling eSignatures for resource orders when shipping, see Add Shipment (Resource Orders).
• For more on adding eSignatures, see VersaScan.
• To see eSignatures when tracking transfers and customize your view, see Track and Receive Resource Transfers (Resource Manager).
• To see eSignatures when tracking orders at the site and customize your view, see Track Resource Orders (Site).
• To see eSignatures when tracking orders at the warehouse and customize your view, see Order Resources (Warehouse).

The Handling eSignature Tracking report is a customizable district-level report. See where your transfers and resource orders are, who has participated in the shipping process, and what notes and signatures are included. Use the report to review eSignature compliance, and see how your resources are moving through the system.

You can customize the report by:

• Resource Type
• From and To site
• Order number
• Transfer or resource order creation dates
• Number of eSignature notes (any more than the selected number will be excluded from the report)
• Total value of the resources
• Order Status or Transfer Status

To learn more, see Generate a Handling eSignature Tracking Report.

Now Destiny Warehouse users can see an overview of resources needed across all sites, and drill down to get a detailed view into orders of a specific resource. To accurately plan and complete resource orders, use the new Resource Orders > Resources sub-tab.

Users can customize the view to focus on orders from a date range, from a selected school or with a specific status.

The Orders By Resource page gives a detailed view of orders of a specific resource.

To learn more, see Resources on Open Site Orders and Orders By Resource.

Destiny Open APIs give application developers in your district a way to interact with the Destiny application server using a series of RESTful web services.

With this release, two APIs are available:

• Fines: Used to get fine information from across the district.
• Resources: Used to get the whole Resource Template tree or a specific resource type by name or ID.

For more, see Manage API Accounts. For integration details, see the Destiny Open API’s Developer’s Guide.